24 Laundrette UK Ltd customer Cookie Policy.
About This Cookie Policy
This Cookie Policy details the nature of cookies and our implementation methods. For information regarding the handling of your personal information, please refer to our Privacy Policy. Capitalised terminology within this Cookie Policy carries the same definitions as outlined in our Privacy Policy, unless specifically defined herein.
Please note that when you interact with or utilise our content, products and services, we may gather information from your devices using 'cookies' and comparable technologies. Cookies serve multiple purposes, typically to enhance your browsing experience.
What are cookies and similar technologies?
A cookie is a small data file that your browser saves on your device when accessing our website. Comparable technologies including Web beacons, pixel tags, clear GIFs and Flash cookies function similarly by storing information within images, gifs or plugins.
SDKs (Software Development Kits) are implemented within our mobile applications to deliver essential functionality and various tracking capabilities.
Throughout this policy, we use the terms "cookies", "similar technologies" or "trackers" interchangeably to describe all technologies we employ to store data on your browser or device, or that enable the collection of personal information.
Why do we use cookies?
Our websites and applications utilise Strictly Necessary, Functionality, Performance and Marketing/Targeting Cookies to enhance your experience, deliver appropriate content and features, and present advertising tailored to your interests.
We employ both session cookies and persistent cookies to deliver various functions throughout our platforms.
Session cookies are temporarily downloaded to your device whilst you navigate a specific website; these cookies facilitate smoother navigation between pages and allow websites to recall your selected preferences. Persistent cookies enable websites to recognise you upon return visits and help ensure the online advertisements you encounter align with your interests.
We supply comprehensive information regarding cookie purposes within the How we use cookies section below.
How we use cookies
When accessing our websites, cookies are implemented on your device through two methods:
Cookies implemented by 24 Laundromat, as the platform operator, are termed "first party" cookies.
Cookies may also be implemented on your device by entities other than 24 Laundromat. These are referred to as "third party" cookies. Common applications of third party cookies include gathering browsing behaviour data, delivering customised content, and presenting marketing and advertising we consider relevant to you.
Whilst numerous applications exist for first and third party cookies, those utilised by us fall within these four categories: Strictly Necessary Cookies, Functionality Cookies, Performance Cookies and Marketing/Targeting Cookies
The tables below provide additional details regarding these cookie categories, including their function and whether they gather personal data. The following offers summary information to clarify our cookie usage.
Strictly Necessary Cookies
Purpose: Essential for website operation, security features, authentication, and core functionality
Personal Data: May process IP addresses and session identifiers
Examples: Login authentication, security tokens, fraud prevention, machine booking system
Functionality Cookies
Purpose: Remember user preferences and choices to enhance experience
Personal Data: May store preference settings linked to your account
Examples: Language preferences, location settings, favourite laundromat locations
Performance Cookies
Purpose: Analyse site usage to improve functionality and performance
Personal Data: May collect anonymised usage statistics
Examples: Page load times, error rates, popular service tracking, machine usage analytics
Marketing/Targeting Cookies
Purpose: Deliver relevant advertisements and measure campaign effectiveness
Personal Data: May create user profiles for targeted advertising
Examples: Ad frequency capping, conversion tracking, interest-based advertising for laundry services
Cookie control through browser settings
Most web browser settings offer controls allowing you to accept, decline or remove all cookies, third party cookies or cookies from specific websites. Therefore, if you prefer to block cookies at browser level rather than solely on our 24 Laundromat platforms, you may do so through your browser settings.
Each browser offers different settings, though the configuration instructions are typically straightforward. Below, we provide links to guidance for commonly used browsers. For additional cookie management information, visit [www.allaboutcookies.org](http://www.allaboutcookies.org).
Please note that this guidance regarding cookie management through browser settings is general information provided to assist with managing your online activity and privacy. As we do not control or manage these browser or device processes, please contact the browser or device providers directly with any queries.
Changes to this Policy
We recommend checking this Policy regularly for updates. Should we implement significant changes, we will notify you by posting a notice on the relevant service and/or contacting you through alternative methods such as email.
Contact Us
Should you have queries regarding our cookie usage, please contact our customer service team at contact@24laundromat.co.uk 24 Laundrette UK Ltd "The better way to do your laundry" Current locations: Blackburn, Peckham, Darlington, Merrion Centre & Bilston
